At Mayfield Lavender Farm we are a family business. We are also consumers of products from other websites so we understand the concerns about data safety and privacy. We are committed to safeguarding the privacy of our website visitors and service users. We take your privacy very seriously and want you to know that we would never share your data with other companies and businesses for marketing purposes. In this Privacy Policy we have provided information on when and why we collect your personal information, how we use it and what you should do if you have any concerns.
The following provides an overview of how we protect your privacy during your visit.
Types Of Data We Collect And How We Use It
We collect data during the following processes: Registering for an account on the Mayfield Lavender Farm website; placing an order; entering any competition, promotion or prize draw; signing up for our newsletter; filling out the contact form on the Mayfield Lavender Farm website.
Then, we may collect your personal information, including name; address; email address; phone/ mobile number; technical information about how you access and use our websites, including your IP address browser type and operating system. This is information can be used to help us to make our website easier to navigate.
When you place an order to will need to receive payment so we will require your credit or debit card details when you place an order.
Mailing Lists
As part of the registration process for our monthly e-newsletter we collect personal information. We use that information to tell you about seasonal news, offers, new products and important dates. We never release you email details with other organisations or businesses.
We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.
Merchandise purchases
When you purchase merchandise, experiences or gift vouchers through the Mayfield Lavender Farm website, your name, address, email and contact number will be stored in our system. You may of course purchase items from our retail shop without supplying your personal data. Please be assured that we do not share your personal details with any other company without your consent.
We may also collect data that you provide by filling in any forms on our website either to request more information or to report a problem.
Website Cookies
MayfieldLavender Farm uses Website Cookies to enhance your online experience and to improve our service to you.
Cookies are small files of information that save and retrieve information about your visit to Mayfield Lavender.com-for example, how you entered our site, how you navigated through the site, and what information was of interest to you. The cookies we use identify you merely as a number. (If you are uncomfortable regarding cookies use, please keep in mind you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser.)
We have chosen the cookies we use carefully and have taken steps to ensure that your privacy is protected and respected at all times.
For more on Cookies: https://www.aboutcookies.org/
Google Analytics
When someone visits www.mayfieldlavender.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Where We Store Your Personal Data
All information you provide to us is stored on our secure servers or those of our ticketing systems. Any payment transactions will be encrypted using SSL technology.
Links To Other Websites
Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies carefully before you submit any personal data to these websites.
Access To Your Personal Information
You are entitled to view, amend, or delete the personal information that we hold at any time. Email your request to customerservice@mayfieldlavender.com
Changes To This Privacy Notice
Any changes we may make to our Privacy Notice in the future will be posted on this page. This policy was reviewed in May 2018.
Contact
Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to customerservice@mayfieldlavender.com
For the purpose of this Privacy Notice the Data Controller is Mayfield Lavender Farm, 1 Carshalton Road, Banstead, SM7 3JA.
